Failing Teens vs Failing Systems

"You look like a smart kid, what's really going on with school." And the tough 17 year old started to cry. I felt my visit grind to a halt. I was consciously aware that this would add on an extra 10 minutes to my visit with him. And in that 10 minutes I was scheduled for another "Well Child Exam." I moonlight (sort of) in this evening clinic every now and then (or as much as possible given my future year of poverty), and we're booked 10-15 minutes for well child visits. (Thankfully with a no-show rate of 25% or so, we usually have a bit more time).. You just can't provide good care when in the middle of a jammed pack schedule you have neat teenager, with little support, who at the age of 17 thinks his future hopes are diminished cause he's been screwing up in school. No father figure. No mentor. In a school system that could care less about his future. And he sits in front of me, finally at his breaking point, finally having the courage to admit that he has this inner turmoil. Some of my colleagues wouldn't have gone there. They have the mentality of divide an conquer. And I am learning to do that more and more, that I can't really solve every problem for every person at every visit.. But most days I think that is a pathetic approach to taking care of people. To make a profit, a primary care physicians must see a ridiculous number of patients & triage complaints... They are sorely missing out on the Art of Medicine, and that is tragic. Outpatient primary care is not for me. I can't operate on a schedule mentality. Knowing that somebody needs an extra 5 or 10 minutes of my time should not jeopardize a schedule. And since when does a "schedule" have more priority than taking care of "people."

Hmmm.